Returns & Exchanges
We stand behind the rugged durability of our products and offer a 60-day window for returns or exchanges if you are not completely satisfied with your audio experience. All items must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your device.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.
Inspection and Refund
Our technicians will inspect the unit upon arrival, and your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing